Hotels & Resorts

The One Solution That Does It All

You need a solution that lets new employees get trained quickly, provides features to delight your guests, and the accountability for your auditors – and UnoPOS excels for hotel and resort operations. Our solution is custom tailored to your business with features such as conversational ordering, intuitive modifiers, and one-swipe payments.

Create tickets for room-side delivery hours or days ahead of their scheduled time, and quickly access those tickets for modifications at any time before the order is sent to the kitchen.

Our payment engine connects to a variety of processors, payment types, and encryption including E2E/P2P. Customer facing EMV and debit – no problem. A quick dip of a credit card or gift card after ordering the last item and the cashier is ready for the next customer.

UnoPOS interfaces into most hotel management systems for room lookup and charging, including Micros Fidelio(r) and the generic Micros 4700 interface.

Pay at table handhelds not only provide customers with a more secure payment option (that may soon be required by credit card companies), but speed table turns during your busiest times.

Use our native iOS terminal app table side for even quicker table turns or for servicing large parties/banquets and remote areas of your location such as pool side cocktail service.

Since all items are entered by guest, the kitchen easily can plate dishes, food runners do not need to “auction off” the entrees, and the guests can pay how they desire with no additional effort by your serving staff.

UnoPOS brings conversational ordering normally found in quick-service POS to full service. Auto-selected modifiers save touches while still allowing quick upsells or changes to be made at any point during the ordering process.

You can use UnoPOS throughout your property due to the way UnoPOS can be customized for each revenue center. Small gift shop, coffee shop, pool side bar, internet kiosk, jet-ski rental – all no problem with UnoPOS.

Simple, flexible, and accurate up-selling of both food and liquor allow your restaurant to receive every earned dollar of revenue possible while allowing customers to have the options they demand. Liquor drinks can be upgraded to a premium alcohol in two touches, and the cost differential and inventory are automatically calculated ensuring your servers are eager to upgrade items and that the pricing is consistent.

You need a system you can depend on everyday, regardless if the internet is working or not. Over the last 15 years UnoPOS has engineered a bullet proof system that simply does not have downtime.

With conversational ordering and auto-selected modifiers each chit for the kitchen is super accurate. Various options are available such as consolidated printing like items as well as summary printing of pulled items at the bottom of the chit. For fast casual operations, UnoPOS allows several guests to order and pay independently before sending the complete order to the kitchen.

Through the use of manager cards or fingerprints, discounts, comps, coupons, and voids can all be controlled and later reported on by employee or approving manager. Connection of touch data to surveillance cameras or the UnoPOS terminal viewer app allow you to monitor each cashier from afar.

Go beyond merely conveying orders to the kitchen staff – provide a true kitchen management solution that reduces stress, increases food quality, and dramatically increases line efficiencies.

Permit options for both servers and the site to be compensated for outstanding service for large tables, parties, and special bookings. Have different gratuity levels based on party number, dining area or room service/delivery. You can even charge special gratuity “service charges” that are fixed or percentage based.

As with all parts of the UnoPOS solution, training is measured in hours not days. Cashiers learn how to ring orders and take payments within minutes at the same time the POS teaches them the intricacies of your menus and pricing.